Legal
Privacy Policy
Last updated: 18 August 2026
This policy explains what information Zen Oasis collects through this website, why we collect it, and how you can ask us to change or remove it. It applies to zenoasis.co.in.
What we collect
We collect information in three ways, all of which you choose to give us:
- Contact form — your name, email address, an optional phone number, the topic of your enquiry and your message.
- Booking requests — your name, email address, phone or WhatsApp number, preferred date, the offering you are interested in, and anything else you choose to share.
- Newsletter — your email address, only when you submit it through the signup form.
Information collected automatically
When you submit a form we also record your IP address and browser user agent, together with basic attribution details such as the page you were on and the referring website. This helps us recognise duplicate submissions and understand which pages lead to enquiries.
Spam protection
Our forms use Google reCAPTCHA to distinguish genuine visitors from automated submissions. Google receives information about your interaction with the form for this purpose, under its own privacy policy and terms.
Analytics and cookies
We use Google Analytics to understand how visitors find and use the site — for example which pages are read and how people reach the booking page. This is measured in aggregate; we do not use it to identify you personally. Google Analytics sets cookies in your browser, which you can block or delete through your browser settings.
How we use your information
- To reply to your enquiry or booking request.
- To confirm availability and arrange your session.
- To send newsletters, where you have asked to receive them.
- To keep the website secure and free of spam.
We do not sell your information, and we do not share it with anyone except the service providers who help us operate the site — our website hosting, our email delivery, and Google for the analytics and spam protection described above.
When you submit a form, its contents are emailed to us so we can respond, and an acknowledgement is emailed to the address you gave. Newsletter emails include a way to unsubscribe at any time.
Your choices
You can ask us to send you a copy of the information we hold about you, correct it, or delete it. You can unsubscribe from our newsletter at any time. To make any of these requests, contact us at hello@zenoasis.in or +91 98928 77033.
Changes to this policy
If we change how we handle personal information, we will update this page and the date shown above.